Warehouse Receptionist - Mascot Location

The Role

Reporting to Express Centre Manager, you will be responsible for the Service Point operations and provision of quality customer services to our customers.

Your responsibilities will involve:

• Handle and maintain daily Service Point operations, including queue management, drop-off shipment and collection handling, shipment check, payment collection, etc.
• Handle enquiries of walk-in customers and provide quality customer services to win Happy customers with high satisfaction and loyalty
• Perform general clerical support such as data entry, reporting etc.
• Communicating with external and internal stakeholders
• Maintaining outstanding customer service standard
• Support ad-hoc projects or tasks assigned by superior

Requirements

In order to establish your career within this position, you will require the following attributes and attitude:

• At least 6 months' experience in a data entry/admin/customer service/ receptionist position 
• Experience in admin or data entry in a freight forwarding company highly desirable
• Excellent written and spoken English
• Excellent computer skills
• Effective interpersonal, good communication and telephone handling skills
• Thrive under fast pace and high pressure
• Positive personalities and Attitude
• Ability to multi-task

What's on offer 

• Great culture and colleagues
• Attractive pay rate
• Temp to perm opportunity 
• Career growth

How to Apply

 To start the recruitment process, click APPLY. You'll receive an email with a link to chat with Troy, our Virtual Recruiter.
  
About Trojan

Trojan Recruitment Group is a national provider of professional and industrial recruitment, specializing in temporary, contract and permanent employment across a range of industry sectors. We pride ourselves on being good people to deal with which is why we have a diverse and loyal client base and committed workforce.