According to a study by HBR.org, we don’t trust our bosses very much. In fact, the odds are that we are more likely to trust a stranger. So, what are the three elements of trust and how can we, as people leaders help to restore the faith of our teams.
Positive relationships
It's pretty obvious, but we are more likely to trust someone with whom we have formed a positive relationship. This is shown by:
Taking a genuine interest in others
Being a great listener
Balancing the concern for people and the concern for results
Resolving conflict with others
Providing supportive and helpful feedback
Being approachable.
Good Judgement and Expertise
It is only natural that we typically respect those who demonstrate they are genuinely expert and knowledgeable. Aside from technical expertise, this can be shown by:
Their knowledge and expertise helping achieve results
Using good judgement when making decisions
Others trusting their ideas and opinions
Anticipating and responding quickly to problems.
Consistency
Saying one thing and doing another certainly doesn’t pave the way for a trusted relationship. Being consistent is established by:
Setting a good example
Honouring commitments and keep promises
Going above and beyond what needs to be done.
Studies have found that of all three elements of trust, the one that makes the most significant impact is relationships. Positive relationships can help build significant levels of trust, but a damaging relationship can break trust and make it difficult to restore.
Being mindful of these aspects of trust can make you a better leader and one that is trusted and respected by your team.
Get in touch with Trojan
If you want to build a team of happy and productive employees, contact a recruitment agency like Trojan Recruitment Group and get advice from the experts in labour-hire, temp recruitment, permanent and contract staff.
